Valiant Finance deploys ElevenLabs across customer support and campaign production
Valiant Finance, an Australian SME lending company, has implemented ElevenLabs' voice agents and creative platform to manage out-of-hours customer support and produce radio campaigns. The initial out-of-hours agent, Sophia, now handles 29% of after-hours calls and has identified over $1.5 million in commercial loan intent. The integration includes Genesys, Zapier, and Salesforce.
Why it matters: This case study highlights how AI voice agents can extend customer support availability for small businesses, capturing leads that might otherwise be missed.
Full story at: ElevenLabs Blog ↗